1. Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Custom or personalized items may take 3–7 business days to prepare before shipping.

2. Delivery Time

We offer Standard Shipping with estimated delivery of 5–9 business days.

Expedited shipping options may be available at checkout.

3. Shipping Fees

Free Standard Shipping on all orders over $100 USD.

Orders under $100 may incur a flat-rate shipping fee.

4. Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with a tracking number to monitor your package.

5. Shipping Location

We currently ship within the United States only.

We do not offer international shipping at this time.

6. Address Accuracy
Please ensure your shipping address is correct when placing your order. Chinest.shop is not responsible for delays or losses due to incorrect or incomplete addresses.

7. Delays or Issues
If your package is delayed or missing, contact us at [email protected] and we will assist you promptly.